Who we are
Gurgaon Smart Homes is a luxury residential real estate and property advisory brand operated by Billion Stuff. Our website is gurgaonsmarthomes.com. For privacy questions, contact info@billionstuff.in.
Information we collect
When you contact us, we may collect your name, phone number, email address, enquiry details, preferred timing and information about your buyer, investor or property-owner requirements. We collect information you voluntarily submit through website forms, WhatsApp or other enquiry channels, and information you choose to share through Facebook, Instagram, Threads or Messenger interactions.
How we use information
We use enquiry information to respond to requests, understand requirements, qualify leads, arrange relevant conversations and provide property advisory services. We may use a CRM and reasonable AI or automation tools to classify enquiries, draft suggested responses, identify follow-up needs and route leads to the appropriate team member. These tools support our team; they do not change the confidential nature of your enquiry.
Platforms and service providers
We may use Meta APIs and related platform integrations for social-channel conversations and lead handling. We may also rely on website hosting, CRM, communication, analytics, security and other service providers who process information on our behalf and under appropriate safeguards. We do not sell or rent personal information.
Security and retention
We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, loss, misuse or alteration. No online transmission or storage method can be guaranteed completely secure. We retain information only for as long as reasonably necessary for the purposes described here, to provide services, maintain records, resolve disputes and meet legal or compliance needs.
Cookies and analytics
This website may use essential cookies or similar technologies needed for operation, and analytics tools where enabled, to understand website performance and improve the experience. You can manage cookies through your browser settings. Disabling some cookies may affect site functionality.
Your choices
You may ask us to provide access to, correct or delete personal information we hold about you, subject to applicable law and reasonable verification. Send requests to info@billionstuff.in. We may need to keep limited information where required for legal, security or record-keeping purposes.
Third-party links and property information
Our website or messages may link to third-party websites or platforms. Their privacy practices are governed by their own policies. Public descriptions of opportunities may refer to broad areas of Gurugram; we do not publish confidential or exact property addresses on this page or as part of public-facing location descriptions.
Updates and contact
We may update this policy when our services, technology or legal obligations change. The effective date above will be updated when changes are posted. For questions or privacy requests, contact Billion Stuff at info@billionstuff.in.